FAQs
Here, you’ll find answers to common questions about our products, shipping, care instructions, and more. If you need further assistance, feel free to reach out to our customer support team.
Why Choose Sweet Treats?
At Sweet Treats, we’re committed to providing affordable luxury. Our goal is to offer premium-quality human hair, exceptional customer service, and styles that help every customer feel confident and beautiful.
Still have questions? Contact our team—we’re always happy to help you find the perfect bundles, wig, or hair extensions for your next look.
Product Information
Is all of your hair 100% human hair?
Yes! At Sweet Treats, we offer premium-quality 100% human hair designed to provide a soft, natural look and long-lasting wear. Our hair can be washed, curled, straightened, and colored by a professional.
How long does the hair last?
Do your wigs come ready to wear?
Many of our wigs are beginner-friendly and require minimal customization. Some customers may still choose to have the lace trimmed or the wig professionally installed for a more personalized look.
What lace options do you offer?
Do your wigs come ready to wear?
Many of our wigs are beginner-friendly and require minimal customization. Some customers may still choose to have the lace trimmed or the wig professionally installed for a more personalized look.
A Guide to Sweet Treats Hair
How to choose the right lace wig cap construction?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
What is the difference between Raw Hair and Virgin Hair?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Do your wigs come pre-styled, or can I customize them?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Can I curl or straighten the hair?
Absolutely! Since our hair is 100% human hair, you can curl, straighten, or style it just like your natural hair. Always use a heat protectant before applying heat.
Can I dye or bleach your wigs and hair extensions?
Yes. Our human hair can be professionally colored or bleached. For the best results and to maintain the hair’s quality, we recommend having coloring done by a licensed stylist.
How many bundles do I need?
- 10–16 inches: 2–3 bundles
- 18–24 inches: 3 bundles
- 26–30 inches: 4 bundles
- 32 inches and longer: 4–5 bundles for a full look
Care & Maintenance
How do I care for my human hair?
To keep your hair looking its best:
- Wash with sulfate-free shampoo.
- Deep condition regularly.
- Use a heat protectant before styling.
- Sleep with a satin bonnet or on a silk pillowcase.
- Sleep with a satin bonnet or on a silk pillowcase.
- Brush gently, starting from the ends and working upward.
- Store wigs on a wig stand or mannequin head when not in use.
Can I wash and condition my wigs and extensions?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Can I swim or sleep with my lace wig on?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
How often should I wash my wig or extensions?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
What products do you recommend for maintaining the longevity of your hair?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
How do I properly store my wigs and extensions?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Pick Up, Shipping, and Returns
Do you offer local pickup?
If local pickup is available in your area, it will appear as a shipping option during checkout. Otherwise, all orders are shipped directly to the address provided at checkout.
What are your shipping options?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
How long does shipping take?
- Processing: 2–5 business days
- Shipping: 3–7 business days
Do you offer international shipping?
At this time, we do not offer international shipping. We currently only ship within the United States.
Do you accept returns?
What is your return policy?
How do I exchange or return an item?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
What should I do if my order arrives damaged?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Ordering & Payment
Do you offer payment plans?
Depending on your checkout options, installment payments may be available through providers such as Afterpay, Klarna, or other payment partners if enabled on the website.
What payment methods do you accept?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
How do I track my order?
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Can I cancel or modify my order after placing it?
Orders may be canceled or modified within 24 hours of purchase, provided they have not entered processing. Once an order has been processed or shipped, it cannot be canceled or modified.